Position: Retail Customer Service AssociateLocation: [Pulau Penang]Employment Type: [Full-Time/Part-Time]
About the Role:We're looking for a friendly and motivated individual to join our team as a Retail Customer Service Associate. In this role, you'll be the face of our store, assisting customers, handling inquiries, and ensuring a smooth shopping experience.
Key Responsibilities:
Greet and assist customers in a professional and friendly manner
Provide product information and support purchasing decisions
Handle transactions at the register accurately and efficiently
Manage returns and exchanges in accordance with company policy
Maintain a clean and organized store environment
Collaborate with team members to meet sales goals and ensure customer satisfaction
Requirements:
Previous retail or customer service experience preferred
Excellent communication and interpersonal skills
Positive attitude and willingness to learn
Ability to work flexible hours, including weekends and holidays
Strong problem-solving skills and attention to detail
Why Join Us?
Supportive team environment
Opportunities for growth and advancement
Ongoing training and development
