1. Market & Product Survey
Conduct regular market research to gather data on consumer preferences, competitor activities, and market trends.
Collect and analyze feedback on existing products and potential new offerings.
Provide recommendations based on survey findings to enhance product positioning and competitiveness.
2. Direct / Retail Sales
Promote and sell company products directly to customers in-store or during events.
Demonstrate product features and benefits to encourage purchase decisions.
Maintain high standards of customer service and professionalism during interactions.
3. After-Sales Service
Follow up with customers to ensure satisfaction and resolve any product-related issues.
Handle customer complaints or returns professionally and efficiently.
Build long-term relationships with clients to encourage repeat business and referrals.
4. Self Sales Performance Assessment
Track and report individual sales performance on a daily/weekly basis.
Set personal sales goals and work towards meeting or exceeding targets.
Participate in performance review sessions and identify areas for improvement.
5. Online Sales
Manage online product listings across e-commerce platforms and social media.
Respond to online customer inquiries, process orders, and coordinate delivery.
Monitor online sales performance and customer feedback to improve digital presence.
6. Product Marketing
Support the creation and execution of marketing campaigns to promote products.
Distribute promotional materials (e.g., brochures, flyers) and assist in organizing marketing events or launches.
Assist in creating content for marketing channels such as social media, websites, and email campaigns.